Food supplement. Not a medicine. Sold by Bioscharge Ltd, London, United Kingdom.

Frequently Asked Questions

Find answers to common questions about Viveva Wellness, ordering, delivery, and product information.

About the Product

No. Viveva Wellness is a food supplement, not a medicine. It is designed to complement a balanced diet and healthy lifestyle. It does not diagnose, treat, cure or prevent any disease.

Viveva Wellness contains Vitamin C (310 mg), Vitamin B12 (25 µg), Magnesium (75 mg), Zinc (8 mg), and Vitamin B6 (1.4 mg). See our Ingredients page for full details and explanation of each nutrient.

Yes. The capsule shell is made from plant-derived HPMC cellulose, making Viveva Wellness suitable for vegetarians and vegans. It contains no animal-derived ingredients.

No. Viveva Wellness is free from gluten and dairy. It is also free from artificial colours, artificial preservatives, and GMOs. However, it is manufactured in a facility that processes nuts and tree nuts.

Usage & Safety

Take one capsule daily with food and a glass of water. Do not exceed the recommended dose. See our How to Use page for detailed instructions.

If you forget to take a dose, simply resume the next day at your regular time. Do not double up on doses or take extra capsules to make up for a missed day.

Viveva Wellness is generally compatible with other supplements. However, if you're taking prescription medications, multiple vitamin or mineral supplements, or have any health concerns, consult a healthcare professional before use.

If you are pregnant, breastfeeding, or have any health concerns, please consult a healthcare professional before using Viveva Wellness.

Viveva Wellness is for adult use only (18 years and over). Keep out of reach of children. If a child accidentally ingests capsules, contact emergency services or poison control.

Ordering & Delivery

Simply fill in your name and phone number in the order form on our main page. Our team will call to confirm your order during business hours (Mon-Fri, 09:00-17:00 GMT).

No. We use a cash-on-delivery model. You pay the courier when your package arrives. You can pay by cash or card.

Orders are dispatched within 1 working day and typically arrive within 1-2 working days across the UK. Delivery times may vary depending on your location. Free shipping is included on all orders.

No minimum order. You can order as little or as much as you need. Most customers order single bottles (90 capsules), though bulk discounts may be available-contact us for details.

Returns & Refunds

Yes. You have 14 calendar days from the date of delivery to return unopened bottles in original condition for a full refund. Please refer to our Refund Policy for complete details.

Yes. You can cancel your order at any time before it is dispatched. Once our team calls to confirm your order, you can let them know if you'd like to cancel. Alternatively, email us at info@bioscharge.world.

We offer a 14-day returns window. Once we receive your returned bottles, we will process your refund within 5-7 working days. Return shipping costs are the customer's responsibility unless the return is due to a defect. See our Refund Policy for full details.

Yes. If you decide you don't want the package when it arrives, you can refuse the delivery and no payment is due. The package will be returned to us and any order payment will be cancelled.

Still Have Questions?

Get in touch with our customer support team.

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